General Policies & Information

• Policies subject to change without notice.

Hours

• Campsite check-in: 12 noon
• Rental check-in: 4 p.m.
• Check-out: 11 a.m.
• Office: 10 a.m. - 6 p.m.
• Ranger: 10 a.m. - 6 p.m. (Oct - May)  /  9 a.m. - 10 p.m. (Apr - Oct)
• Pool: 10 a.m. - 6 p.m. (Oct - May)  / 10 a.m. - 9 p.m. (Apr - Oct)
• Clubhouse Laundry: 9 a.m. - 6 p.m. (Oct - May)  /  9 a.m. - 9 p.m. (Apr - Oct)
• Quiet: 11 p.m. - 7 a.m.

Check-in/Check-out

• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 18 years.
• Guests aged 6 years and under at the time of check-in are considered children.
• A two-hour early check-in and/or two-hour late check-out for your reservation may be available, each for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability. Early check-in/late check-out not available at all locations.

After Hours Arrival

• To ensure a smooth check-in, all guests must arrive by 9 p.m. (May - Oct) or 6 p.m. (Nov - Apr). If you’ll be arriving outside of these hours, call the ranger station before it closes at (503) 738-5292 to make arrangements for a late arrival.

Reservations & Payments

• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrive.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals. 
• There is a maximum of six persons per RV site. More than six persons will require the rental of an additional RV site. RV site includes one RV, one vehicle, and up to six people. Also, RV sites may have one tent if it fits on the site.
• There is a maximum of four persons per tent site. More than four persons will require the rental of an additional tent site. A tent site includes, two tents, four people and one vehicle.
• Additional vehicles (more than one passenger vehicle) will be charged $10 per vehicle, per night.
• Additional people over the campsite limit (if site can accommodate them) will incur a charge of $10 per person per day.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

Pet Policy

• Pets are allowed. All pets must be leashed when not in camper/site. Maximum length of leash is 10 feet.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental lodging. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental lodging.

Campground Services & Information

• Due to City of Seaside Ordinances, all fire-pits must be raised up of the ground. You are welcome to bring one of your own. Additionally, select RV campsites have fire pits. Do not move any park owned fire pits.
• If 50 amp service is available, there is a $5 per night fee to use.