General Policies & Information

Policies subject to change without notice.

Check-in/Check-out & Hours

• RV check-in: 12 noon
• Check-out: 11 a.m.
• Minimum check-in age is 18 years.
• Guests aged 14 years and under at the time of check-in are considered children.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Arrival

• For late arrival arrangements, please contact our Reservation Department at (877) 777-1047.

Reservations & Payments

• Your credit card will be charged one night rack rate prior to arrival.
• Prices and site type are subject to availability.
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• Displayed rates and package prices are subject to change.
• To make changes to your reservation please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

Pet Policy

• A maximum of 2 pets are allowed (no aggressive breeds).

Campground Services & Information

• All RVs must be self contained (have black water tank).
• Linens have been provided for your convenience. If used, a convenience fee of $15 will be applied to your stay. The fee can be prepaid at the time of check in. Linen packages include bedding and towels for 2 or 4 (depending on accommodations).
• No fire pits of any kind are allowed except for BBQs or grills only.
• No tents allowed.
• Site assignments cannot be guaranteed.
• The maximum amount of persons on a site is 7 total (including children). Guests who have more than 7 persons will need to purchase an additional site.