General Policies & Information

• Policies subject to change without notice.

Hours

• Campsite check-in: 12 noon
• Rental check-in: 4 p.m.
• Check-out: 11 a.m.

Check-in/Check-out

• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• A completed Reservations for Minors form is required for all unaccompanied minors. Download this form: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• A two-hour early check-in and/or two-hour late check-out for your reservation may be available, each for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability. Early check-in/late check-out not available at all locations.

After Hours Arrival

• For everyone’s safety and comfort, all guests must arrive by 8 p.m. and before dark. Our campground is unlit with winding roads, so setting up after dark is not permitted. If you anticipate arriving later but before dark, please give us a call during business hours at (707) 894-5321 to make late arrival arrangements. If you arrive after dark or without prior arrangements, you’re welcome to park in the lot near the Welcome Center and check-in the following morning.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival. 
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals. 
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out. 
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for dialy and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay. 

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental lodging. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental lodging.

Campground Services & Information

• No campfires or wood fires allowed.
• Sites are on a first-come first-serve basis.
• Dump station and Honeywagon service available for $40: Tuesdays & Fridays only.
• We offer 30-amp service.