Policies and General Information:

• Policies subject to change without notice.

Hours

Check-in/Check-out

• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 21 years.
• Maximum of 10 persons per site. More than 10 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• Pets are allowed. Pet fee in rentals is $10 per pet, per night up to a maximum of $50 per pet.
• Guests aged 6 years and under at the time of check-in are considered children.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.
• Early check-in and/or late check-out may be available for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability.

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.

Cancellation Policies

• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

Campground Services & Information

• Low Voltage Issues: Low voltage conditions occur throughout the campground especially during high usage or hot/freezing weather conditions. Low voltage can damage electrical equipment so please use caution. We recommend the use of power surge protectors. At times we experience outages, please let a ranger know if your power is out. There are many things you can do to help the situation:

1. Convert appliances that run on both electric/propane to run on propane. i.e. Hot water tanks and refrigerators.
2. Run air conditioners/heaters only as needed.
3. Turn off air conditioners/heaters when away from your RV.

• Please be aware that not all of our sites are 30amp full service. A camper may get one of our non-sewer sites or 15amp sites.