General Policies & Information

• Policies subject to change without notice.

Hours

• Check-in: 2 p.m.
• Check-out: 11 a.m.

Check-in/Check-out

• Minimum check-in age is 55 years.
• Guests aged 18 years and under at the time of check-in are considered children.
• Early check-in and/or late check-out may be available for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability.

Reservation & Rates

• Mandatory two night reservations required for weekends and 3 nights for holidays.
• Single night midweek campsite reservations may be booked.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.
• To make changes to your reservation please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Deposit and Payment Schedule

• By using a credit card for a deposit, guarantee or payment, you agree to the following: if I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.

Daily/Weekly Stays

• Your credit card will be charged a deposit of one night rack rate. Any remaining balance is due prior to arrival.

Extended Stays

• For all stays of one month or longer, a one month deposit up to a maximum deposit of $750 is required at the time of reservation. Balance due on reservation start date.

Cancellation and Refund Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

Pet Policy

• Leashed pets are always welcome at the resort.
• Pets are allowed in restricted areas only.
• No vicious breeds of dog.

Campground Services & Information

• We are an aged qualified resort; one person must be at least 55 years of age. All other persons must be 40 years of age or older (80% rule applies.)
• 14 day limit for guests with children.
• Rates are based on party of two.
• Fee for extra guests is $2 per person, per day.
• Countryside has limited parking availability and we are unable to accommodate RVs towing additional flatbeds, stackers, or box trailers. Guests arriving with these types of vehicles will regrettably be turned away, as the resort does not have sufficient space to accommodate them. We kindly ask all guests to plan accordingly to ensure a smooth and enjoyable stay.
• We do not allow utility/storage trailers of any kind.